Returns & Complaints
At PUŠKA d.o.o., we want you to be fully satisfied with your purchase. If you are not happy with your order, please read our returns policy below.
Return Period
You may return items within 14 days of receiving your order. Items must be unused, in their original packaging, and in the same condition as received.
How to Return
To initiate a return, contact us at darkopuseljic49@gmail.com or call +385 95 3717 766 with your order number and reason for return.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days.
Complaints
If you have a complaint about a product or service, please contact us directly and we will do our best to resolve the issue promptly.